Orange Brand Services Limited ("We") are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Legislation, the data controller is Orange Brand Services Limited of 3 More London Riverside, London SE1 2AQ.
Information we may collect from you
We may collect and process the following data about you:
Information you give us
You may give us information about you by filling in forms on our site www.brand.orange.com (“our site”) or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for an item, participate in discussion boards or other social media functions on our site, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
We do not collect any sensitive data or special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). We do not collect any information about criminal convictions and offences.
Information we collect about you
Each time you visit our site we may automatically collect, use, store and transfer the following information including personal data, about you:
Information we receive from other sources
We may receive information about you if you use any other websites we operate or other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Uses made of your information
We will only use your personal data when the law allow us to. Most commonly we use personal data held about you in the following ways:
Information you give to us.
We will use this information:
Information we collect about you.
We will use this information:
Information we receive from other sources.
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
We may share your personal data with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your personal data with selected third parties including:
We may disclose your personal information to third parties:
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of services to you and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Whenever we transfer your personal data outside of the EEA, we will ensure a similar degree of protection is afforded to it by imposing reciprocal obligations on the recipient of your personal data.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We have in place appropriate security measures to protect your personal data from unauthorised access, loss, or use, and to maintain the accuracy and allow appropriate use of your personal information. We use strict procedures and security features to try to prevent unauthorised access. Our staff, agents and contractors may access and use personal information only if they are authorised to do so and only for the purposes in which they are authorised. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
We have put in place procedures to deal with any suspected personal data breach and will notify the applicable regulator, the Information Commissioner’s Office, and you (as appropriate) of a breach where we are legally required to do so.
You have the following rights under Data Protection Legislation
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) and get your opt-in consent if we intend to use your personal data for such purposes or if we intend to disclose your personal data to any third party for such purposes. You can exercise your right to prevent such processing or to opt-out by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
You have the right to access the information we hold about you. Your right of access can be exercised in accordance with Data Protection Legislation. We will usually process your request free of charge and within 30 days, however we reserve the right to charge a reasonable administration fee and to extend the period of time by a further two months if the request is manifestly unfounded or vexatious and/or is very complex. In order to protect your privacy and security, we will request specific information from you to confirm your identity before releasing information to you. To make a request send an email to firstname.lastname@example.org
Notifying us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Objecting to, restricting and removal of information
If you are unhappy about how we are using your information or how we have responded to your request then initially you should contact us by sending an email to email@example.com, to give us the opportunity to resolve your complaint. If your complaint remains unresolved then you can contact the Information Commissioner’s Office, details available at www.ico.org.uk